Guidelines for services

Delivering documents

You can deliver documents to an agency using the e-services, by email and by post. You can also deliver them personally or using an attorney. An attorney must have a power of attorney.

The sender of the documents is responsible for ensuring that the documents arrive on time (at the latest on the last day of the deadline before the end of office hours).

More information about delivering documents to the courts.

Sending secure email messages

Charges for calls

When calling authorities’ numbers starting with 0295, no service fees or other additional fees are charged.

When calling from a mobile phone, the price according to the subscription contract is charged, and when calling from a landline phone, the local network fee according to the customer’s subscription contract is charged.

When calling from abroad, the price is determined by the local operator.

More about using the services provided by the judicial authorities