How to become a client of financial and debt counselling services

Financial and debt counselling services are provided by the state legal aid offices. You can turn to any legal aid office or branch office to receive financial and debt counselling.

There are no financial and debt counsellors permanently present at each office, but it is possible to book an appointment and meet with a counsellor at any office. The contact information of each legal aid office and their branch offices can be found on the website of the office in question.

Appointments must always be pre-booked. Book an appointment by calling the service number of the financial and debt counselling services.

You can also receive financial and debt counselling as a remote service either by visiting a legal aid office or a municipal service point or from your home or other location of your choice by using your own computer or mobile device. Advance booking is required also for remote service.

Telephone counselling is also available. You do not need to book an appointment to receive telephone counselling, but please note that the service is only available at certain hours. Information on the service hours and numbers is available on the websites of the legal aid offices.

You can also contact the financial and debt counselling services by email. See the email addresses on the websites of the legal aid offices. As a client of the financial and debt counselling services, you can also submit any necessary documents to your counsellor by email. The legal aid office will provide you with instructions for this.

 
Published 31.12.2018